What is Lazada's customer return policy?

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Lazada has two types of customer return policy. Return policy of your product is determined based on your discussion with your Vendor Manager.

100% Buyer Protection (BP);
Coverage of return policy 7 calendar days
Money back guarantee
Lazada verified-service of sellers


Satisfaction Guaranteed (SG);
Coverage of return policy 14 calendar days
Change of mind
Money back guarantee
Lazada verified-service of sellers

 

To learn more,visit Lazada University Tutorial.

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