If I receive a defective return, what do I do?
As indicated in the Lazada seller agreement, all return items must be accepted. In the event that returns are defective, we advise you to fill out the Seller Claims Form. Lazada will investigate your claim, and you will be notified as soon as possible.
Should you have any questions, you may reach Lazada Partner Support Team at firstname.lastname@example.org or start chatting with us!