If I no longer wish to use Fulfillment by Lazada (FBL), how can I get my stock back from the warehouse?

Kristina

You can coordinate with your Vendor Manager for a Fulfillment by Lazada (FBL) return request or create a request in Seller Center following the steps below.

1. Click "Products" --> "Fulfillment by Lazada"

2. Click "Return from Warehouse" --> "Create New Request" and fill out the information required in the pop-up window.

 

3. Fill out the information required in the pop-up window and click "Submit"

4. You may also Import by clicking "Return from Warehouse" --> "Import"

5. Use template by clicking consignment_import_returnfrom.csv and fill out.

5. Click the downloaded file. To arrange the downloaded file, Select Column A > Data > From text 

Click Downloads > Downloaded file > Import > Open

Click Delimited > Next

Untick Tab > Tick Semicolon > Next

General > Finish > Ok

Choose the items that you want to return on your end from warehouse then save the file.

6. Go again to Products >> Fulfillment by Lazada >> Return from Warehouse >> Import 

7. In Import Mode choose Return from Warehouse attach the file that you saved then click Upload File >> Click Done

Lazada will notify you of the anticipated date of your pick-up once the request has been approved.

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