Should we provide company sales invoice?


A Sales Invoice is a document sent to a customer with a list of products they have purchased. It contains the following information:

  • Item price
  • Sales tax
  • Total amount
  • Date
  • TIN assigned for the business

It is not the same as the Seller Center Invoice nor the Collection Receipt which we provide to customer upon delivery.

Sales Invoice – is provided for goods sold

Official receipt – is provided for services rendered

Sales invoice should be placed inside the pouch or box before you seal it. To know more on how to properly pack an item, please refer to this link.

It is a MUST for every business to provide a Sales Invoice for any items purchased. It will be the basis of the output tax liability of the seller and the input tax claim of the buyer thus it is mandated by the Bureau of Internal Revenue (B.I.R.) stated in Section 237* and 264** of the Tax Code of the Philippines. In compliance with B.I.R., Lazada issues a refund to a customer if a legally-registered shop is unable to provide a sales invoice.





Should we provide company sales invoice?

Merchant should provide company sales invoice to the customer and it should be included in the package. You can review our Seller Agreement as this is indicated there.



Company Sales Invoice should be Business to Consumer wherein you don't need the tin number of the customer.

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